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Privacy Policy

Last updated: 2025-09-25

PrepByline (“PrepByline,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and subscription services at prepbyline.com (the “Service”).

1. Information We Collect

1.1 Information You Provide

  • Account and Purchase Details: Email address and purchase details when you subscribe.
  • Communications: Information you provide via emails or forms, including support requests.
  • Coach/Contributor Materials: If you’re a coach or contributor, materials you share (e.g., documents, feedback) for editorial use.

1.2 Information Collected Automatically

  • Device and Usage: IP address, browser, device type, pages viewed, timestamps.
  • Session Tokens: Browser-based access tokens to administer subscription access limits.
  • Logs: Application logs used for reliability, security, and workflow auditing.

1.3 Information from Third Parties

  • Payments: We use Dodo Payments as our payment processor and merchant of record to handle transactions. We receive limited payment metadata (e.g., payment status) and do not store full card numbers.
  • Email Delivery: Email service providers (e.g., Maileroo or backups) provide delivery status (delivered, bounced) to help us manage communications.
  • Interview Platforms: If we use platforms such as Vapi or similar services for AI-assisted interviews, transcripts, audio snippets, and related metadata may be stored for editorial purposes.

2. How We Use Information

  • Provide and maintain the Service, including subscription access and token management.
  • Process purchases, send access links, and deliver customer support.
  • Create, improve, and curate content (e.g., team capsules), including quality assurance and editorial review.
  • Communicate with users, coaches, and contributors (e.g., interview requests, proofing requests, updates).
  • Monitor usage, detect fraud or abuse, and enhance security.
  • Comply with legal obligations and enforce our Terms of Service.

3. Legal Bases (where applicable)

Depending on your jurisdiction, we rely on one or more of the following legal bases: performance of a contract (to provide the Service), legitimate interests (to secure and improve the Service), consent (for certain communications or optional features), and legal obligations.

4. Cookies and Similar Technologies

We use cookies or similar technologies to administer sessions, remember preferences, and help secure subscription access. You can adjust your browser settings to limit cookies, but doing so may impair some features of the Service.

5. Data Sharing and Disclosure

  • Service Providers: With trusted vendors who assist with payment processing, email delivery, interviews, hosting, and analytics.
  • Legal and Safety: If required by law, regulation, or legal process, or to protect rights, property, or safety of users or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality and applicable law.

6. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and operational needs (e.g., logs, editorial archives).

7. Security

We implement reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

  • Access and Update: You may request access to or correction of your information.
  • Communications: You can opt out of certain non-essential emails. Transactional messages will continue as needed to provide the Service.
  • Deletion: You may request deletion of certain information, subject to legal or operational requirements.

9. Children’s Privacy

The Service is not directed to children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information.

10. International Users

We operate primarily in the United States. If you access the Service from outside the U.S., you understand that your information may be processed in countries with different data protection laws than your home country.

11. Third-Party Links and Services

The Service may link to third-party sites or integrate with third-party services. Their privacy practices are governed by their own policies. We are not responsible for third-party content or practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date above.

13. Contact Us

If you have questions about this Policy or your data, please contact us via the methods listed on our Contact page.